Surcharges
Surcharges are additional charges that are mandatory and applicable to your shipments and are subject to change based on a variety of factors. Please check back occasionally for the most current information.
Surcharge | Descriptions | Cost |
Fuel Surcharge | UrShipper applies an index-based fuel surcharge to all shipments. It is based on the spot price for U.S. Gulf Coast (USGC) kerosene-type jet fuel weekly spot price per gallon as published by the US Energy Information Administration. The surcharge percentage is adjusted every Monday, based on the US Gulf Coast Jet Fuel Index, and this percentage is applied to the total transportation charge (go to Rate Calculator for the prevailing fuel surcharge rate and a sample calculation). | Announced weekly on the Fuel Surcharge page |
Demand Surcharge | This surcharge temporarily applies during periods of high demand (from 16 September 2024 to 31 January 2024). | Updated amounts can be found here * Subject to Fuel Surcharge and VAT * Minimum of IDR 16,000 per shipment applies |
Value Protection | The provision of declared value coverage, for the amount necessary to repair or replace a shipment or its contents in the event of physical loss or damage. UrShipper's liability for lost or damaged shipments applies based on UrShipper Terms & Conditions:
| 2.5% of the Total Declared Value * Including Fuel Surcharge and VAT |
Remote Area Delivery | This surcharge applies to the destination address that is distant, less accessible, or difficult to serve. | Tier A: IDR 52,000 per Shipment Tier B: 295,000 IDR per Shipment or 5,000 IDR per KG if greater Tier C: 384,000 IDR per Shipment or 7,000 IDR per KG if greater * Subject to Fuel Surcharge and VAT |
Non-Standard Packaging | This surcharge applies to a shipment containing packages that meet any of these conditions:
| 431,000 IDR per Shipment * Subject to Fuel Surcharge and VAT |
Oversize Piece | This surcharge applies to a shipment containing packages that exceed 243 cm on its longest side. * If the Oversize Piece surcharge is applied to a shipment, the Non-Standard Packaging surcharge will not apply. | 1,072,000 IDR per Shipment. * Subject to Fuel Surcharge and VAT |
Direct Signature | An adult at the delivery address must sign for the delivery. Photo identification is required. | 100,000 IDR per Shipment * Subject to Fuel Surcharge and VAT |
Pickup Service | At the Customer's request, UrShipper can arrange the pickup at the Sender's address. | 150,000 IDR per 10 KM distance from UrShipper Office * Not subject to Fuel Surcharge and VAT |
Cancellation Fee | This surcharge applies to the Customer's cancelation request for a shipment that has been dispatched from UrShipper facility. | 150,000 IDR per Shipment * Deducted from the Total Refund Amount |